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Cybersecurity SaaS Support Engineer
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-21
Listing for:
Spycloud
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Spy Cloud, based in Austin, TX, seeks a Support Engineer for its 24x7 global operations. You will support enterprise customers via phone, web, and email, driving rapid resolution and deep product understanding.
Ideal candidates have 3+ years in tech support, strong problem‑solving skills, SaaS familiarity, and experience with REST APIs. The role emphasizes customer satisfaction and continuous improvement, with a competitive benefits package.
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