Application Analyst - Epic Radiant​/Lumens

Job Title

Application Analyst - Epic Radiant / Lumens

Austin, TX

40 hours per week

Exempt from FLSA

Immediately

Expected to Continue

The Application Analyst – Epic Radiant / Lumens supports the implementation, maintenance, optimization, and ongoing operational support of Epic Radiant and Lumens applications across Dell Medical School's clinical environment. The primary focus is Epic Radiant, with support for Lumens as imaging services expand. This role partners closely with clinical operations, imaging leadership, providers, application analysts, and technical teams to ensure post‑go‑live stabilization, workflow optimization, quarterly Epic upgrades, integrated testing, and continuous improvement initiatives.

• Design, build, configure, test, maintain, and optimize Epic Radiant and Lumens applications supporting imaging services and related clinical workflows
• Analyze clinical, operational, and technical workflows to develop effective application solutions
• Serve as the liaison among imaging operations, providers, IT, application users, and vendors to resolve complex issues
• Support application build, configuration, operational support, and post‑go‑live stabilization activities
• Participate in break/fix support and ongoing workflow optimization initiatives
• Conduct workflow analysis to identify opportunities for operational improvement
• Design and implement application solutions that support departmental and organizational needs
• Collaborate with imaging departments and operational leaders to prioritize application enhancements
• Recommend workflow improvements that enhance efficiency, user satisfaction, and patient care
• Support continuous optimization following Epic implementations and quarterly upgrade cycles
• Maintain and support applications, perform configuration validation, debugging, integrated testing, regression testing, and UAT
• Develop test scripts, timelines, and testing plans for application changes and quarterly upgrades
• Coordinate testing activities across applications and participate in end‑user validation efforts
• Ensure application changes follow established change management procedures
• Collaborate with infrastructure, integration, database, and technical teams to resolve issues impacting applications
• Support cross‑functional problem solving and operational improvement initiatives
• Participate in planning, implementation, and optimization efforts across imaging applications
• Communicate technical recommendations and operational impacts to stakeholders
• Provide ongoing operational support for applications, including break/fix, enhancements, upgrades, and change requests
• Support quarterly upgrades, new releases, application enhancements, and post‑go‑live stabilization
• Follow ITIL processes for incident, problem, and change management
• Participate in continuous improvement initiatives supporting imaging workflows and application performance
• Assist with additional Epic modules as operational needs require
• Provide backup support during peak workloads or staffing shortages
• Participate in special projects and organizational initiatives
• Perform related duties as assigned

• Quickly learn new healthcare technologies, Epic Radiant and Lumens functionality, and imaging workflows
• Maintain current knowledge of Epic Radiant, Lumens, and related imaging technologies
• Pursue ongoing technical learning and professional development opportunities
• Apply new knowledge to improve application performance and operational efficiency

• Use analytical thinking and structured troubleshooting techniques to resolve complex application issues
• Diagnose application, workflow, and configuration issues affecting imaging operations
• Develop practical solutions that improve user experience and operational performance
• Collaborate with cross‑functional teams to resolve system challenges

• Demonstrate commitment to meeting the needs of imaging staff, providers, and operational stakeholders
• Provide responsive, high‑quality application support
• Anticipate operational needs and proactively address concerns
• Promote user satisfaction…