DEVOPS LEAD L1

Job Description

We are looking for a SRE Engineer

Experienced SRE Engineer with experience in designing, managing and supporting distributed systems across multi‑cloud environments.

This position is Hybrid on Austin, Texas. Candidates need to be locals, or be open to relocate.

• Develop and maintain tooling used for environment monitoring and task automation
• Identify application reliability and availability improvements and build solutions to drive an improved experience
• Analyze and establish efficient configurations for software and servers, DB connections, indexes, drivers, etc.
• Coordinate with development teams, technical and non-technical partners and clients to maintain wide knowledge on dependencies of the critical business transaction including platform, services and tools
• Monitor internal and vendor service level objectives (SLOs) and agreements (SLAs); identify and resolve SLO / SLA gaps
• Serve as technical subject matter expert (SME) for cross‑functional engineering teams
• Assist with and troubleshoot systems‑related issues and maintenance
• Collaborate on maintaining services once they are live; measure and monitor availability, latency, and overall system health
• Develop run book and build automation
• Develop and maintain E2E monitoring dashboards to support critical business transaction
• Develop and maintain synthetic monitoring for critical business transaction using tools such as Thousand Eyes
• Practice sustainable incident response and blameless post‑mortems
• Document and promote SRE standards and procedures
• Develop and assist in deployment and rollback automation
• Review release and deployment requirements
• Build and set up automation tests
• Incident communication to impacted stakeholders
• Coach and mentor junior engineers and fellow practitioners

• CI/CD:
  Git Hub, Harness
• Cloud Platforms: GCP, PCF, AWS
• Monitoring & Observability:
  Splunk, Grafana, App Dynamics, Thousand Eyes
• Containers & Orchestration:
  Docker, Kubernetes, Cloud Foundry
• Messaging & Streaming:
  Kafka, MQ
• Protocols & Web Services: HTTP, DNS, TCP/UDP, REST, SOAP, JSON

• Strong troubleshooting and debugging in microservices architecture
• Incident management, issue resolution and RCA creation
• Multi‑cloud platform management (SRE practices)
• Enterprise cloud infrastructure handling
• Agile development practices with tools like Git, Jira, Confluence

Mandatory

Skills:

Site Reliability Engineering (SRE).

Experience:

5‑8 Years.

The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post‑offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.