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Senior Enterprise Technical Support Engineer

Job in Austin, Travis County, Texas, 78716, USA
Listing for: ResumeXrays
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Spy Cloud in Austin, TX seeks a skilled Technical Support Specialist to assist enterprise customers via phone, web, and email. You will join the Global Support team, develop product understanding, troubleshoot issues, and help improve customer experience.

Ideal candidates have 3+ years in technical customer support, strong analytical and Dev Ops familiarity, and a BA/BS in a technical field. Salary is competitive with full benefits including health, dental, vision, 401(k) and generous PTO.

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Position Requirements
10+ Years work experience
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