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Implementation Manager Austin, Texas
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-21
Listing for:
Dealpath
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Technical Support
Job Description & How to Apply Below
Dealpath is looking for a self-motivated Implementation Manager to join our growing team!
As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward.
You're excited about this opportunity because you’ll:- Efficiently manage 6-8 implementations, ensuring customers are set up with product and industry best practices
- Improve existing implementation processes to increase speed, efficiency and customer satisfaction
- Actively identify growth opportunities in accounts
- Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations
- A self-motivated team player, ready to embrace a fast paced, high-growth environment
- Product-focused; you enjoy and feel challenged mastering new software
- Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues
- Curious about customer use cases and processes and find satisfaction in creating solutions for them to become more efficient
- Always thinking of new ways to effectively serve customers and improve the implementation team’s internal processes
- Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues
- Bachelor’s degree or higher
- 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience
- Strong knowledge and proficiency in Excel / Google Sheets
- High attention to detail and accuracy
- Demonstrated ability to manage ambiguity and apply problem-solving skills
- Excellent verbal, written, and interpersonal communication skills
Bonus Points:
- Familiarity with SQL, Salesforce, and other Software-as-a-Service
- Medical, dental, and vision insurance.
- Health Savings Account (HSA) & Flexible Spending Account (FSA) options.
- Flexible Time Off (FTO) policy.
- Monthly wellness reimbursement to support physical and mental well-being.
- Hybrid Work Policy, 3 days in office.
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