Business Systems Analyst III; Marketing

Business Systems Analyst III (Marketing Systems) Responsibilities

• Serve as the primary BSA owner for Marketing platforms, with deep ownership of Iterable and Trust Arc
• Partner with Marketing Operations to provide consultative guidance on system capabilities, limitations, and best practices
• Independently lead end‑to‑end delivery of marketing technology initiatives, including discovery, requirements definition, backlog management, UAT coordination, and go‑live readiness
• Translate complex marketing, data, and compliance requirements into clear functional specifications and user stories
• Design and support data integrations and pipelines using Snap Logic, collaborating closely with Engineering and Data teams
• Use SQL to analyze data, validate integrations, troubleshoot issues, and support marketing reporting and segmentation needs
• Evaluate current‑state processes, perform fit‑gap analysis, and recommend scalable, compliant marketing solutions
• Collaborate in an agile delivery model with Enterprise Systems, Engineering, Data, and external vendors to ensure high‑quality outcomes
• Manage and prioritize run‑the‑business work, including enhancements, defects, and operational issues
• Contribute to the Marketing Systems roadmap, providing input on effort estimation, dependencies, and delivery sequencing

• Bachelor’s degree in Computer Science, Engineering, Business, Economics, or a related field
• 3+ years of Business Systems Analyst experience supporting enterprise applications
• Experience with Marketo, including marketing automation, campaign management, and Salesforce integration
• Strong hands‑on experience with Iterable, including campaigns, journeys, segmentation, data ingestion, and integrations
• Experience supporting Trust Arc or similar consent and privacy platforms in a marketing or data environment
• Proven experience with Snap Logic, including designing, supporting, or troubleshooting integration pipelines
• Strong SQL skills for data analysis, validation, and issue resolution
• Solid understanding of lifecycle marketing, customer engagement, and marketing automation workflows
• Demonstrated ability to independently own techno‑functional deliverables across analysis, design, testing, and deployment
• Strong stakeholder management and communication skills

• Experience with additional Mar Tech, cloud computing or CDP platforms such as GCP, Segment, Marketo
• Familiarity with event‑based tracking, customer data platforms, and downstream analytics
• Experience in a SaaS, B2B, or high‑growth technology environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disability and is committed to giving them the same opportunity to succeed as all other employees.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete the form on our website. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.