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Technical Support Engineer – SaaS API & Debugging
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-22
Listing for:
Scale.jobs
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Scale.jobs is seeking a Technical Support Engineer to bridge enterprise customers and the engineering team. You will diagnose and resolve complex issues by analyzing APIs, logs, and network configurations to ensure reliable platform integrations.
You will collaborate with product and engineering, write workarounds, document fixes, and help improve observability through runbooks and tooling.
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