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Senior Enterprise Tech Support Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-22
Listing for:
Envoy
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Envoy is looking for a dedicated customer advocate to manage inbound customer communications and resolve technical issues. The ideal candidate will have a BA/BS degree, 3+ years in Customer Support, and expertise in troubleshooting complex problems.
This role involves developing a deep knowledge of Envoy’s platform and a focus on customer satisfaction. You will work within a dynamic team and contribute to improving support processes, all while fostering relationships with customers and partners.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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