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Senior UX Conversation Designer - AI & Voice Strategy
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-23
Listing for:
Amazon.com Services LLC
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
UI/UX Design, Digital Media & Production
Job Description & How to Apply Below
Services LLC is seeking a Sr. UX Conversation Designer for the Customer Service UX team. You will shape the voice, tone, and personality of our customer service products and collaborate with designers, researchers, engineers, ML scientists, and product managers throughout design and development.
You will conduct A/B testing, develop writing guidelines, and contribute to AI/LLM features while helping scale impact across the Amazon customer experience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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