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Major Incident Management Specialist — Night Shift
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-23
Listing for:
Kentro
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, IT Specialist
Job Description & How to Apply Below
Kentro is hiring a Major Incident Management (MIM) Support Specialist for the VA End Point Support and Operations Monitoring contract, onsite at the VA Austin center. You will investigate, diagnose, and provide mitigation for high-priority incidents, coordinating with owners, developers, and infrastructure teams to restore services.
Requirements include a 5+ year background in MIM or ITSM, Service Now experience, and readiness to work a 4x10 hour night shift.
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