Senior nCino Engineer

Job Summary

Responsible for organizing, modifying, and supporting nCino. Configures the UI, Routes, Approval Processes, and feature access. Coordinates the installation of release and feature packages with our nCino support rep. Designs, modifies, and implements reports, dashboards, and other items as needed. Ability to write code for moderate enhancements or to correct defects. Works directly with end‑users to coach and teach how to best use and utilize systems.

Supports other technology initiatives as needed and completes documentation that supports the functionality being developed. Performs other projects and duties as assigned.

• Manages the installation of nCino feature and release packages and configures settings to meet business requirements for Loan Origination.
• Enhances operational efficiency of loan systems by reviewing processes and determining process improvements through nCino.
• Develops integration of other external business apps with nCino including core banking systems and financial apps.
• Assists with maintaining, installing, and deploying system component upgrades as needed.
• Creates, implements, and maintains dashboards, workflows, system setup, and access to support nCino.
• Ensures design of system allows all components to work properly together.
• Writes code:
  Triggers, Apex, JavaScript, code snippets & correct code defects.
• Troubleshoots problems reported by users.
• Makes recommendations for future upgrades.
• Assists IT with maintaining system security and availability to specific users.
• Analyzes and isolates issues.
• Evaluates and modifies system performance.
• Identifies end user needs and areas of opportunity for efficiencies and optimization.
• Maintains integrity of the system.
• Evaluates and implements new technology and system improvements as needed.
• Ensures the proper implementation and integration of secure mobile solutions as these technologies mature and are available.
• Creates and monitors support cases with vendors supporting lines of business.
• Partners appropriately with other IT departments to address any needs.

Analytical – Uses knowledge and experience to develop appropriate solution(s) for stakeholder.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Customer Service – Responds promptly to customer needs.
Oral Communication – Listens and gets clarification; responds well to questions.
Adaptability – Able to deal with frequent change, delays, or unexpected events.
Dependability – Follows instructions and responds to management direction; takes responsibility for own actions.
Judgment – Exhibits sound and accurate judgment.
Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position.
Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality.

• 5–6 years of experience in banking information services or equivalent successful experience in a similar controls industry.
• 5–6 years of experience as a software developer, application administrator or equivalent role.

Bachelor’s degree in computer science, information technology, or related field is required. nCino 101 and 201 certifications in addition to one additional Salesforce certification preferred.

• Medical, Dental and Vision Insurance – Ameris Bank absorbs a major portion of the cost of healthcare; coverage eligible after 30 days.
• Life Insurance at no additional cost.
• Accidental Death & Dismemberment Coverage.
• Long‑Term Disability Coverage.
• Paid Sick and Vacation Leave.
• 11 Holidays.
• Volunteer/Service Day.
• Employee Stock Purchase Plan.
• 401(k) Retirement Plan – Ameris Bank matches 50% of your first 8% of contributions to the plan.
• Flexible Spending Accounts, Health Savings Account, Health Reimbursement Arrangement.
• Supplemental Life & Other Insurance Plans, Identity Theft Protection, Pet Insurance, Legal Insurance.
• Employee Assistance Program, Employee Advocacy Program.
• Tickets at Work (entertainment discounts). AT&T Employee Discount.
• Wellness Discounts for Medical Premiums and Other Rewards.
• Employee Referral Incentive.
• Education Assistance.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Ameris Bank understands that your financial well‑being is deeply personal. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.