Technical Project Manager, Infrastructure

Technical Program Manager

Jabil is seeking a Technical Program Manager who will directly contribute to the transformative growth within our Global Cloud Test Development (GCTD) team in the Cloud Enterprise and Infrastructure (CE&I) division by applying unique and innovative approaches to solving problems within a large-scale production environment.

As a Technical Program Manager at GCTD, you'll use your technical expertise to lead complex, multi-disciplinary manufacturing test projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in manufacturing test development with engineers.

You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure the project deliverables meet the rigorous standards of Jabil's world-class manufacturing environments.

The Technical Program Manager will facilitate and lead test initiatives for a defined customer (internal or external) or user. Provide full accountability for project schedules, project management, and performance requirements for infrastructure, test development and Framework level projects.

Some of the key job responsibilities of a Technical Program Manager include:

• Responsible for ensuring all the NPI:
• Infrastructure, Server, Rack, GCTD (Global Cloud Test Development) test project requirements and/or objectives are correctly gathered, understood, and properly translated for execution.
• Drive NPI:
• Server, Rack, GCTD test project/program tasks to completion in accordance with the project schedule.
• Support Infrastructure NRE planning, implementation, and coordinate with Factory teams.
• Collaborate end-to-end with customer (internal or external) from test requirements gathering through new product introduction factory acceptance.
• Review NPI Server, Rack, GCTD test project schedules with functional managers allocated to NPI projects.
• Obtain and summarize current test project information and milestone status versus project performance baseline.
• Report NPI:
• SUT, RUT GCTD test project status, issues and implemented solutions as well as evaluations and assessments of the results.
• Triage technical bugs and feature requests alongside engineering stakeholders for purposes of prioritization, resourcing, and tracking execution.
• Management of GCTD test resource capacity and time tracking allocated to NPI test projects.
• Accountable for overall NPI:
• Server (SUT), (Rack), GCTD test project success - including schedule, quality, and scope management.
• Participate in the exchange of ideas and information within the test department and with other Jabil facilities to ensure best practices are shared throughout the company.
• Coach others through difficult decision-making situations
• Drive clear and consistent test project update messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.
• May perform other duties and responsibilities as assigned.

Education:

• Bachelor's degree required

Experience:

• Minimum 8 years work-related experience required in project management or related discipline.
• Excellent verbal and written communication skills.

Knowledge, Skills, Abilities:

• Knowledge of Jabil operating policies and procedures required.
• Ability to learn/ acquire knowledge of Jabil's culture and guiding principles.
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies.
• Responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results.
• Proficiency in use of personal computers, Microsoft Office products (Project, Excel, Word, and PowerPoint) and e-mail skills required.
• Ability to travel domestically and/or internationally, up to 25%, may be required.

Preferred Qualifications:

• Project Management Professional (PMP) certification preferred.
• 10+ years Project Management experience is preferred
• Experience working in a…