IT Service Desk Specialist — End-User Support & Advocacy
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-25
Listing for:
UFCU
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
UFCU in Austin, TX, is seeking an IT Service Desk professional to log, troubleshoot, and resolve incidents and service requests, ensuring SLA targets are met and high-severity issues are escalated promptly.
You will maintain the CMDB for end-user devices, support Windows and Office 365, apply ITIL practices, and collaborate with the IT Department to deliver reliable, secure computing services for UFCU members and staff.
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