Project Manager, IT Deployments

Summary

GTS Technology Solutions is seeking an experienced Project Manager to support IT project delivery, customer coordination, vendor management, project tracking, reporting, and project closeout for assigned client projects.

This is a contract-to-hire opportunity. Full-time conversion is not guaranteed and will depend on performance and GTS business/project needs.

The ideal candidate has IT project management experience, strong customer-facing communication skills, and the ability to manage a high volume of active projects. Familiarity with A/V deployments and/or Rugged Mobility deployments is highly preferred.

Location:
Austin, TX 78758

Type:
Contract-to-Hire, conversion based on performance and business needs

Compensation:
$45 to $48/hr W2

Work Authorization:
Must be authorized to work in the United States without current or future sponsorship.

Background:
Must pass a satisfactory standard criminal background check upon hire.

• Resumes must clearly reflect the requested project management qualifications.

• Act as a liaison between GTS, customers, internal teams, and third-party vendors.
• Coordinate internal resources and vendors to ensure assigned projects are completed on time and within budget.
• Schedule internal and external project calls within defined service level expectations.
• Coordinate resource needs with Field Operations leadership.
• Develop and maintain detailed project plans to monitor progress.
• Provide consistent updates to internal and external customers through project status reports and end-of-day reporting.
• Track project risks, communicate concerns, and escalation issues when needed.
• Support inventory shipment scheduling for customer-owned and GTS-owned equipment.
• Address customer questions, concerns, and project-related issues through completion.
• Submit invoices in alignment with billing requirements in the statement of work.
• Complete project closeout activities, including closeout calls, lessons learned, and customer satisfaction follow-up.
• Support job costing reviews, post-project cost analysis, and project-related sales support as needed.
• Ensure project work aligns with internal policies, deadlines, contractual requirements, and applicable standards.

• Minimum of 3 years of related project management experience.
• IT project management experience.
• Experience managing customer-facing projects with internal teams, vendors, and external stakeholders.
• Ability to manage a high volume of active projects with competing deadlines.
• Strong verbal and written communication skills.
• Strong organization, follow-through, and attention to detail.
• Strong time management skills with the ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and coordinate resources effectively.
• Proficiency with Microsoft Office Suite and project management tools.
• Bachelor’s degree in Computer Science, Business, Engineering, or a related field required.
• Ability to travel up to 25% to assigned accounts.
• Comfort supporting public sector and public safety environments, which may include client-specific background requirements depending on project assignment.

• A/V project deployment familiarity.
• Rugged Mobility deployment familiarity.
• Experience supporting police, EMS, public safety, city, county, school district, or government customer environments.
• Experience with hardware deployments, field services, endpoint rollouts, mobile device deployments, vehicle technology, Toughbooks, rugged tablets, GPS systems, or related technical deployments.
• Experience managing 19 to 35 active projects during peak project periods.
• Net Suite experience.
• PMP, PgMP, CAPM, or comparable project management certification preferred, but not required.

GTS Technology Solutions is Employee-owned (ESOP), established in 1984 and headquartered in Austin, Texas. We provide customized IT solutions with honesty, integrity, and pride, focusing on state and local government agencies, education institutions, including K-12 and higher ed, healthcare entities and private businesses. Our mission is to exceed the expectations of our employees, customers, and partners by delivering the highest level of customer satisfaction.

• Background Check Requirements:
  Must pass a satisfactory criminal background check in accordance with Criminal Justice Information Systems (CJIS) fingerprint-based guidelines upon hire.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used…