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HelpDesk/Support Technical Support

Frontline Service Desk Agent II - Secret Clearance

Job in Austin, Travis County, Texas, 78716, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52900 - 68690 USD Yearly USD 52900.00 68690.00 YEAR
Job Description & How to Apply Below
ASM Research, an Accenture Federal Services Company, seeks a Customer Service Representative in Austin, Texas to provide first-level technical support for enterprise IT services. The role demands 4-7 years of IT support experience, troubleshooting skills for end-user issues, and knowledge of service management tools like Service Now. A SECRET security clearance is required. Compensation ranges from $52,900 to $68,690 based on qualifications and experience.
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