Associate Service Support

Job Title:

Technical Support - Junior

Location:

Austin, TXPay Range: $18/hr What's the Job?

• Provide real-time support for technology issues faced by internal users.

• Assist with system administration of Windows 10, Windows 11, and Mac OS X desktops and laptops.

• Perform hands-on installation, troubleshooting, and support for desktops, laptops, monitors, and printers.

• Offer phone support and remote assistance to resolve technical problems efficiently.

• Manage and document asset deployment and reclamation, maintaining accurate records in asset management databases.

• Bachelor's degree in technology or related field, or 1-3 years of recent experience supporting enterprise-wide internal service centers.

• Knowledge of PC technical support for Windows 10, Windows 11, and Mac OS X.

• Strong verbal and written communication skills.

• Ability to work in a fast-paced environment with a can-do attitude.

• On-site presence at the Austin location is required.

• Opportunity to develop technical skills in a supportive environment.

• Engagement with a collaborative team in a large service center setting.

• Exposure to a variety of hardware and software support tasks.

• Potential for career growth within a reputable organization.

• Supportive work environment that values diversity and inclusion.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.