Manager, Software Development & Engineering

** Your opportunity*
* At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

_We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location._

** Our Opportunity:*
* We are looking for a skilled engineer with disciplines that incorporate aspects of software systems engineering and operations. We are combining these skills to come up with better ways of managing and operating applications.

** What you'll do:*
* + Champion and evangelize the SRE mindset by driving reliability, scalability, and efficiency through automation, systematization, and  
** AIOps-driven insights** .

+ Identify opportunities to design and deliver innovative tools that solve complex operational challenges across large-scale, mission-critical enterprise applications.

+ Build and maintain automation scripts and  
** intelligent auto-remediation workflows** , integrating them into core infrastructure and operations.

+ Leverage  
** AIOps techniques**  (anomaly detection, event correlation, noise reduction, and predictive alerting) to proactively identify and prevent incidents.

+ Triage alerts, perform rapid root-cause analysis, and resolve high-severity production issues using data-driven diagnostics and ML-assisted observability platforms.

+ Develop tools, frameworks, and instrumentation to validate deployments, improve release confidence, and increase rollout success for applications.

+ Evaluate, forecast, and coordinate capacity planning using historical trends, predictive analytics, and AIOps-based capacity insights.

+ Design and enhance CI/CD orchestration systems, embedding reliability, policy enforcement, and automated validation to reduce friction in production delivery.

+ Perform real-time troubleshooting of mission-critical application workflows and feed operational and AIOps insights back into product and engineering teams.

+ Participate in on-call rotations and continuously improve incident response through post-incident analysis, automation, and learning systems.

** What you have*
* To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

** Required Qualifications*
* + 5-7 years of experience supporting and administering enterprise-scale, production systems.

+ 5-7 years of experience developing automation scripts, building observability dashboards, and configuring alerts for proactive issue detection.

+ Hands-on experience applying  
** AIOps concepts** , including alert correlation, anomaly detection, noise reduction, and predictive analytics in production environments.

+ 5-7 years of experience working within the Software Development Lifecycle (SDLC), including process optimization and continuous improvement.

+ 3-5 years of experience with public cloud platforms such as GCP, AWS, or Azure (GCP preferred).

+ Current working experience with Schwab systems and processes

+ Strong hands-on experience with enterprise systems administration, monitoring, deployment, and reliability engineering practices.

+ Solid understanding of IP networking fundamentals including DNS, DHCP, firewalls, routing, and load balancing.

+

Experience with large-scale distributed systems, high-availability architectures, and fault-tolerant design.

+ Proficiency in Linux and Windows system administration, troubleshooting, and performance tuning.

+ Development experience in one or more languages such as Python, Power Shell, or Java, with a focus on automation and operational tooling.

+ Working knowledge of relational and No

SQL databases such as PostgreSQL, SQL Server, Oracle, or MongoDB.

+ Experience supporting or integrating with Actimize platforms.

+ Familiarity with messaging and streaming technologies such as Kafka, RabbitMQ, IBM MQ, and Solace.

+

Experience with observability and monitoring platforms such as Splunk, Grafana, Datadog, Synthetic Monitoring, and/or  
** AIOps-enabled monitoring tools** .

+ Bachelor's degree in Computer…