Workflow Automation Specialist
Listed on 2026-08-01
-
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Data Analyst, Systems Analyst
Posting 19407
-Posted
07/29/2026
- Health & Human Services Comm
- DEP EXEC COM SUPPORT SERVS
- Computer and Mathematical
- Eligible for Telework
- Other Locations (1) - Additional Shifts available (1) -c. $5000 - $6999 per month
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage .
Functional
Title:
Workflow Automation Specialist
Job Title: Systems Analyst IV
Agency: Health & Human Services Comm
Department: DEP EXEC COM SUPPORT SERVS
Posting Number: 19407
Closing Date: 01/27/2027
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $5,098.66-$7,250.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11
ISM,IT,Z Prefix
Job Description
Performs highly complex (senior level) computer systems analysis work for the System Support Services (SSS) Division Coordination Office. Work involves analyzing business processes, identifying system requirements, and designing and implementing technology solutions to improve workflow efficiency, automation, and information management.
Essential Job Functions (EJFs)(1) Systems Analysis and Requirements Development. Leads analysis of business processes to identify inefficiencies, system gaps, and automation opportunities;
Gathers and documents user requirements through stakeholder engagement and process evaluation;
Translates business needs into functional specifications, system requirements, and solution designs;
Validates requirements and proposed solutions with program and leadership stakeholders (25%)
(2) Workflow Automation and Solution Design. Designs, develops, and implements automated workflows using tools such as Microsoft Power Automate and related platforms;
Develops logic-based workflows to support data collection, approvals, notifications, and operational processes;
Evaluates and recommends automation tools and technologies, including AI-driven solutions;
Leads development of scalable and sustainable automation solutions aligned to business needs (25%)
(3) Application and Data Solution Development. Designs and develops user-facing applications and forms using Power Apps or similar platforms;
Builds dashboards and reporting tools using Power BI and other technologies;
Integrates data sources to enable real-time reporting and improve accessibility of information;
Ensures data solutions support operational oversight and decision-making needs (15%)
(4) Systems Implementation and Integration. Coordinates implementation of new or revised systems, automation solutions, and tools;
Plans and supports system deployment, testing, and rollout activities, including user acceptance testing (UAT);
Ensures integration between automation tools, SharePoint environments, and reporting systems;
Collaborates with IT and business teams to refine solutions and ensure alignment with agency standards (15%)
(5) Process Improvement and Documentation. Develops process maps, flowcharts, and system documentation for current and future state processes;
Creates and maintains standard operating procedures (SOPs) and user guides for systems and workflows;
Identifies opportunities to standardize and improve operational processes across the division;
Supports continuous improvement of systems and coordination processes (10%)
(6) Stakeholder Coordination and Technical Support. Serves as a liaison between business units, leadership, and IT partners;
Provides guidance on system capabilities, automation solutions, and best practices;
Participates in cross-functional meetings to present findings, recommendations, and system updates;
Ensures solutions align with agency IT governance and center of excellence standards (10%)
- May provide guidance, training, or technical direction to staff involved in systems or automation work
- May serve as a lead on automation or system implementation projects
Knowledge of:
- Systems analysis methodologies and business process improvement techniques
- Workflow automation platforms (e.g., Power Automate, Power Apps)
- Data integration, reporting tools (e.g., Power BI), and content systems (e.g., SharePoint)
- Software development lifecycle (SDLC) and system…
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