IAM/CIAM Lead: 24x7 Ops & Escalations
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-04
Listing for:
Robotics Prcocess Automation, LLC
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
ROBOTIC PROCESS AUTOMATION LLC is seeking the Lead to ensure smooth operations, incident resolution, and service continuity for the platform. You will lead hands-on troubleshooting, platform monitoring, and collaboration with L3 engineering and business stakeholders to maintain a secure and seamless digital identity experience.
The lead acts as escalation and primary liaison for customers, driving RCA reviews, governance, and best practices, while mentoring engineers across
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