MAnager, CAPPS Peoplesoft Technology Operations for Texas Comptroller of Public Accounts, Austin, Tx

Manager, CAPPS Peoplesoft Technology Operations

Agency:
Texas Comptroller of Public Accounts

Location:

LBJ State Office Building, 111

E. 17th Street, Austin, Texas 78711

Telework Policy: 100% Remote

Services Overview. The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected Vendor's Candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage.

Annual Professional Training Requirement. In addition to other CPA training requirements, the following professional training requirement applies on an annual basis during the CPA Contract Term, including each renewal term, under the CPA Contract resulting from this solicitation:

For no compensation from CPA, the selected Vendor's Candidate shall be required to complete a minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract. The professional training, as determined by the Vendor and/or the selected Vendor's Candidate, shall be conducted and completed by the selected Vendor's Candidate on personal time.

If the professional training is intended to be conducted during the CPA-approved work schedule, the selected Vendor's Candidate must coordinate the associated time off with the CPA Supervising Manager, as applicable. The Vendor and/or the selected Vendor's Candidate shall be fully responsible for all associated costs, including but not limited to tuition, materials, conference fees, and/or travel expenses. CPA will not approve or make payment for any hours associated with the professional training requirement.

By July 31st of each CPA Contract Term, the Vendor shall provide the CPA Contract Manager with an annual professional training report, documenting the completed professional training hours and courses.

Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.

Responsible for the Enterprise Technology Vision and Strategy, which includes but is not limited to:

Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.

Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.

Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.

Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.

Working with our Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.

Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.

Managing and overseeing CPA's CAPPS Technology Operations section, which includes but is not limited to:

Overseeing technical decision-making.

Serving as the primary escalation point for complex technical issues.

Assigning work based on team strengths and priorities.

Conducting reviews to ensure quality, maintainability, and adherence to standards.

Monitoring team performance, removing blockers, and ensuring timely and successful project delivery.

Proactively addressing issues with personnel, timelines, processes, and procedures.

Overseeing and/or assisting with troubleshooting technical issues related to the software application and/or supporting infrastructure, which may include testing activities.

Overseeing and/or assisting with communicating technical requirements to functional and/or technical staff.

Managing and coordinating all technical activities for CAPPS between the CAPPS Technology Operations Team and various internal CPA stakeholders, various external CAPPS customers, and various CPA contracted vendors (e.g., CPA Information Technology, CPA Information Security Office, CAPPS Agencies (Central and Hubs), Managed Services vendor, software vendors, etc.).

Leading and/or assisting with special project support as may be needed.

Preparing status and productivity reports for CPA Management review on a regular basis, or as requested.

Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.

Assisting with all applicable contract management…