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Head of AI-Driven Knowledge & Enablement
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-06
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
AI Business & Operations, IT Consultant, Information & Knowledge Management, AI Engineer (Applied/Software)
Job Description & How to Apply Below
UKG in Austin, TX seeks a leader to define knowledge architecture for CX Learning & Enablement, implementing AI and workflow intelligence to drive automation across content. This role combines product, data and learning expertise to deliver modern, searchable experiences that reduce learner friction.
You will own integrations with CMS/LMS/KM systems, coordinate with engineering and product teams, and drive pilots to prove AI use cases. Expect impact on support outcomes and case deflection.
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