Salesforce Software Quality Assurance (SQA)
Listed on 2026-08-18
-
IT/Tech
Systems Analyst, IT QA Tester / Automation, IT Consultant, Technical Support
Date:
Aug 13, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Salesforce Software Quality Assurance (SQA)
Job Title: Quality Assurance Spec IV
Agency: Health & Human Services Comm
Department: Applications - HHS Systems
Posting Number: 20062
Closing Date: 02/11/2027
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Range: $4,801.16 - $6,281.33
Pay Frequency: Monthly
Salary Group: TEXAS-B-22
Shift: Day
Telework:
Travel:
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: No military equivalent
Brief
Job Description:
The Salesforce Software Development Engineer in Test position (Systems Analyst V) reports to the Quality Assurance (QA) and Automation Lead in Health and Human Services Commission Information Technology (HHSC IT), Administrative Applications. This position is responsible for executing exploratory and automated testing activities in an Agile/Scrum environment to ensure high-quality software and certifies compliance according to regulatory statutes, policies, and procedures.
Performs highly complex level diagnoses and test planning, documentation, and execution of Salesforce manual test cases in support of the HHSC Grants Management System. This position will also create, design, and maintain advanced manual / automation test execution reports and dashboards. Makes recommendations for improving QA and automation processes and best practices based on analysis. Creates and maintains test and automation documentation on processes, policies, application configuration, and maintenance of help-related materials for business / QA team members.
The position will lead, organize and clean-up Salesforce manual and automation test efforts. Works in collaboration with other team members and management. Must be willing to work from an HHS office designated by the hiring manager three, or more, days per week located in Austin, TX.
- Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Oversees the manual and automation test effort of the HHSC Salesforce organization and its environments. Monitors the health of the environment by executing automated scripts regularly. Reviews reports and dashboards and monitors quality of the software. Troubleshoots and provides solutions to manual and automated test issues. Provides recommendations to the Salesforce team as needed. Accurately represents the business needs as requested and effectively communicates these needs with QA team and the Salesforce Development team, and management.
(30%) - Communicates with team members and relevant partners verbally and in writing on issues, resolutions, and expectations. Monitors and manages the team’s Salesforce SharePoint and/or Confluence. (30%)
- Serves as the subject matter expert for HHSC Salesforce organization and its applications. Learns the security aspects of each Salesforce application. Meets with the Salesforce team to ensure proper guidelines are followed. Stays up-to-date with relevant QA and automation trainings along with Trailhead trainings. (10%)
- Performs functional testing and manages User Acceptance Testing by ensuring adequate test cases exists and all User Acceptance Criteria are met. (10%)
- Performs QAA Test plan / automation code reviews on Salesforce / non-Salesforce areas. (10%)
- Coordinates with other team members on creating and updating applications automated test cases / manual test cases. Creates and…
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