Records Analyst Supervisor (Central Warrants
Listed on 2026-08-18
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IT/Tech
Data Analyst, Data Science Manager, IT Support
Job Summary
Join the Travis County Sheriff’s Office in the heart of Austin. Competitive county pay, retirement, and comprehensive benefits. Supervise a small team of Records Analysts and Records Analyst Associates assigned to either the evening or midnight shift in Central Warrants. This role is 100% on site in downtown Austin. As the first dedicated supervisor for off-shift operations, you will lead warrant intake, data verification, TCIC/NCIC entry, confirmation, validation, modification, and clearing.
Reporting to the Central Warrants Manager in the Technology and Compliance Division, you will make time-critical decisions that protect public safety and due process while ensuring accuracy, timeliness, and full CJIS and TCIC/TLETS compliance. You will coach and develop an experienced team and collaborate with day-shift supervisors and the Central Warrants Manager to create or refine SOPs and improve processes.
You will track KPIs, coordinate with Jail, Courts, Patrol, Constables, the District Attorney’s Office, and ITS to deliver audit-ready records and seamless daily handoffs, and hire to fill vacancies as they occur. At TCSO you will do meaningful public safety work with stable county employment, paid training and certifications, and paths to grow your careers in the heart of Austin.
Join the Travis County Sheriff’s Office in the heart of Austin. Competitive county pay, retirement, and comprehensive benefits. Supervise a small team of Records Analysts and Records Analyst Associates assigned to either the evening or midnight shift in Central Warrants. This role is 100% on site in downtown Austin. As the first dedicated supervisor for off-shift operations, you will lead warrant intake, data verification, TCIC/NCIC entry, confirmation, validation, modification, and clearing.
Reporting to the Central Warrants Manager in the Technology and Compliance Division, you will make time-critical decisions that protect public safety and due process while ensuring accuracy, timeliness, and full CJIS and TCIC/TLETS compliance. You will coach and develop an experienced team and collaborate with day-shift supervisors and the Central Warrants Manager to create or refine SOPs and improve processes.
You will track KPIs, coordinate with Jail, Courts, Patrol, Constables, the District Attorney’s Office, and ITS to deliver audit-ready records and seamless daily handoffs, and hire to fill vacancies as they occur. At TCSO you will do meaningful public safety work with stable county employment, paid training and certifications, and paths to grow your careers in the heart of Austin.
Characteristics
This is the fourth in a series of four record analyst-related job classifications within the Professional Support job family. This classification is distinguished from the Records Analyst in that incumbents typically have more experience and responsibility and supervise the Records function and staff.
Duties And Responsibilities- Supervise a small team of Records Analysts and Records Analyst Associates. Set priorities, assign work, coach, evaluate performance and recommend personnel actions. Approve time and leave and manage schedules and coverage.
- Lead team culture and communication: set clear expectations, run brief shift huddles and periodic 1:1s, give timely feedback and recognition, address performance or conduct issues, resolve conflicts, and uphold county policy.
- Lead the shift’s legal orders process workflow: intake, data verification, Texas/National Crime Information Center (TCIC/NCIC) entry, confirmation, validation, modification, clearing, and archival per retention rules.
- Ensure work follows Central Warrants standard operation procedures (SOPs). Partner with unit leadership to create or refine SOPs when gaps are found.
- Monitor queues and service levels. Track accuracy, turnaround time, and backlog. Publish shift reports and elevate risks.
- Plan and oversee training for assigned staff. Maintain training logs and competency sign-offs; assign remedial training when needed.
- Resolve identity issues across Records and Jail Management Systems (RMS/JMS) and the inmate/identity database (IDB). Coordinate…
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