Embedded Crisis Response Technology Analyst

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services.

The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services.

The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

As the Crisis Response Technology Analyst, you will provide critical technological and operational support to a 24/7 team of analysts operating across the USA, UK, and APAC, an operation that delivers actionable intelligence and strategic advice to decision makers.

You will run the day-to-day operation of the Crisis Management Projects & Technology team's crisis response systems: administering, configuring, and continuously improving the tools the analyst team relies on, with particular emphasis on the Everbridge Visual Command Center (VCC). This includes stewardship of the emergency alert program, where you will own the configuration, procedures, and cross-functional coordination that keep it running reliably.

Day-to-day, you’ll be directed by the client’s security leadership, while also reporting to Sibylline’s Embedded Operations Team. You’ll receive full support from our head office, including access to training and professional development resources to help you succeed in your role.

You will work on site at our client's offices in Austin, TX, during core hours of Monday to Friday, 9:00 AM to 5:00 PM. There may be occasional requirements to support out-of-hours or weekend operations during crisis events and be part of a weekend on call rotation.

• Manage the emergency alert program day-to-day: configuration, procedures, documentation, and the cross-functional coordination that keeps it running reliably.
• Serve as configuration owner and super-user for the Visual Command Center, Everbridge, Veoci, and related tools, maintaining alerting logic, geofences and location data, contact and asset data, orchestration workflows, and integrations.
• Author and continuously improve standard operating procedures and supporting policies for the team's systems and workflows.
• Operationalize new technology across the analyst team: partner with the intelligence analyst team to roll out new capabilities and build the training and reference materials that drive…