Application​/Platform Administrator

Established in 1949, TASB has grown alongside Texas to meet the evolving needs of the school boards it serves.

Today, 500 employees work together to promote educational excellence for Texas public schoolchildren. TASB offers high-quality services that help 1,023 school districts operate more efficiently and effectively in serving more than 5.5 million public school students statewide.

We feel privileged to work alongside talented team members who are passionate about putting people first and empowering local school district leaders. The TASB team is adaptable and responsive to the needs of our members.

Our culture is reflected in TASB Together, which guides the way we work and encourage employees to learn, grow, and contribute in alignment with our TASB Mission:

The Texas Association of School Boards promotes educational excellence for Texas schoolchildren through the advancement of good governance, valuable learning experience for school leaders, and public school advocacy. We also provide high-quality services and programs to school districts – helping them operate more efficiently and effectively.

As part of its commitment to employee growth and development, TASB offers competitive pay and rich benefits, including a 2:1 match of retirement contributions up to 5% after one year, (which means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare , onsite gym, wellness program, tuition reimbursement, remote and hybrid work options for certain roles, flexible schedules, and more.

Every role at TASB thoughtfully complements our commitment to supporting school boards and championing public education across Texas. If you consider your work exceptional and share the values that help TASB support school boards, keep reading!

As an Application/Platform Administrator, you will serve a critical role, with responsibility for the administration, maintenance, security, and optimization of RMS core applications. You will work directly with operations, policy administration, claims, underwriting, and member service departments.

You’ll be joining a team of nine other people, fellow administrators, product owners, project manager, and leadership. Your primary focus area will be two-fold, both managing issues and maintaining applications, as well as contributing to the build-out of our technical roadmap by developing enhancements. applications, as well as contributing to the build-out of our technical roadmap by developing enhancements.

• Troubleshooting and resolving technical issues causing downtime or diminished functionality for our end users.
• Enhancing the applications we support. You’ll work directly with business leaders across the organization, to understand, document, design, and develop application-level solutions to support many of our most important initiatives.
• You’ll collaborate heavily with Product Owners and Project managers to execute the RMS technical roadmap.
• Maintain RMS applications by applying software patches, updates, and preemptive issue identification.

• Writing root cause analysis, knowledge articles, system workflows, technical requirements, and design documentation.
• Managing platform security, including users, roles, and permissions.
• Troubleshooting work requests and incidents from end users.
• Researching technical documentation, release notes, knowledge articles, and other sources to become a subject matter expert for the applications you support.
• Leveraging your expertise to document and share knowledge with other administrators via mentoring, training, and joint projects as well as assisting with complex incidents.
• Developing excellent end user and business unit relationships at all levels from Executive Director…