Added - ago Endpoint Engineer Austin , Texas

Accessibility Screen-Reader Guide, Feedback, and Issue Reporting | New window Added - 08/05/26 Endpoint Engineer Other Austin , Texas | Contract Related Other Jobs

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We have an exciting opportunity for an SCCM / Endpoint Management Engineer to support a Texas state agency. This position will serve as a subject matter expert responsible for the administration, support, maintenance, and optimization of Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, and related endpoint management technologies. The successful candidate will work closely with infrastructure, security, application, and business teams to ensure secure, reliable, and efficient software deployment, patch management, and endpoint compliance across the enterprise.

Cross‑training and knowledge transfer to current staff will be an important responsibility of this role.

• Administer, maintain, and optimize Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune environments supporting enterprise endpoint management operations.
• Manage software distribution activities, including Microsoft security updates, operating system updates, and standard desktop software deployments across large-scale environments.
• Create, configure, and manage software packages, applications, collections, deployments, and task sequences to support business and operational requirements.
• Coordinate and prioritize software distribution schedules, security patch deployments, testing activities, and change implementation efforts.
• Develop and maintain custom SCCM reports, dashboards, and analytics to support software compliance, hardware inventory, asset management, and capacity planning initiatives.
• Work closely with information security teams to identify, assess, and remediate endpoint vulnerabilities and compliance risks.
• Provide advanced Tier 3 support for SCCM infrastructure, Microsoft Intune, and enterprise desktop management platforms.
• Meet with business stakeholders and internal customers to assess requirements, identify challenges, define project scope, and deliver software deployment solutions that align with organizational objectives.
• Investigate, troubleshoot, and resolve Configuration Manager client issues on desktop and laptop endpoints.
• Analyze and remediate SCCM client health issues, ensuring consistent compliance and successful communication between managed devices and management infrastructure.
• Troubleshoot and resolve SCCM deployment failures, distribution point issues, content replication problems, and client communication errors.
• Administer SCCM site infrastructure, including software distribution, client health monitoring, reporting services, boundaries, boundary groups, distribution points, and bandwidth management settings.
• Manage Windows operating systems and endpoint configurations in support of software delivery and patch management initiatives.
• Utilize WSUS and SCCM Software Update Management to deploy, monitor, and report on security patches and operating system updates.
• Support and maintain endpoint lifecycle management processes including provisioning, software installation, patching, compliance monitoring, and retirement activities.
• Collaborate with infrastructure, networking, security, and application support teams to resolve complex endpoint management issues.
• Participate in change management activities and software release processes while adhering to organizational governance and ITIL best practices.
• Create and maintain technical…