Helpdesk Technician
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-30
Listing for:
NextGenEnergyJobs
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup.
Key Responsibilities- Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
- Own new hire onboarding and device lifecycle: account provisioning, laptop imaging, and iPhone enrollment via Apple Business Manager and Google MDM, and asset inventory tracking
- Administer user accounts, access, and endpoint compliance across Google Workspace and the managed device fleet
- Document recurring issues and solutions, building out internal standards and a knowledge base as common problems are identified
- Other duties as assigned
- 1-2+ years of hands-on IT support/helpdesk experience, with strong first-principles troubleshooting instincts
- Demonstrated ability to self-teach and research independently, using AI tools as an aid rather than a crutch
- Working knowledge of Windows and macOS environments, along with foundational networking concepts (DNS, DHCP, VPN, basic connectivity troubleshooting)
- Experience with Google Workspace administration and mobile device management (Apple/Google MDM) preferred
- Enthusiastic about being on-site 5 days a week
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×