Systems Administrator

Working title:

Systems Administrator Class title:
Systems Administrator IVPosting No.: 0811-26

Opening Date: 08/25/2026

Location:

Bush Building, 1801 Congress Ave., Austin, TX 78701

Class Code: 0313

FLSA:
Computer-Exempt Salary Group/Salary: B23, $61,184.04 - $90,000.00/yr.

Performs highly complex (senior-level) systems administration work. Work involves coordinating the upkeep,configuration, and reliable operation of systems. Installs and upgrades computer components and system software. May serve as lead worker providing direction to others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Technical Support Supervisor.

• Coordinates, plans, and schedules the installation of or training for new or revised systems and defines business process requirements.
• Determines operational, technical, and system requirements for the location, installation, operation, and maintenance of data processing, data communication, system software, and server hardware.
• Analyzes, troubleshoots, and resolves system hardware, software, and networking issues; and provides status reports to management.
• Installs, configures, maintains, and administers servers, operating systems, and applications.
• Researches, develops, and documents operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.
• Defines and manages the roles and access privileges of individual network entities users and devices to a variety of applications to prevent unauthorized access.
• Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.
• Configures automation routines using scripting and other programming languages.
• Completes projects and performs systems software and hardware reviews.
• Recommends to management systems technology solutions and enterprise-related hardware and software standards.
• Maintains agency server infrastructure (Physical and Virtual).
• Participates in information systems security administration.
• Responds to incident and problem calls, and processes service requests and tasks.
• May monitor the interface of systems, subsystems, and software applications.
• May evaluate and recommend action on testing and certification of system software and hardware upgrades.
• May serve as a lead worker providing direction to others.
• Performs related work as assigned.

• Graduation from an accredited four-year college or university or Graduation from a two-year Technical College with major coursework in systems administration is required. (Experience in systems administration, in excess of the required two years, may be substituted for college on a year-for-year basis.)
• Two years of systems administration experience is required.
• Experience deploying and supporting Microsoft Server technologies is required.
• Experience administering Active Directory Services is required.
• Experience administering Group Policy is required.
• Experience supporting Domain Name Services is required.
• Experience with data backup software, design, and administration is required.
• Experience with Office
  365 administration is required.
• Experience with virtual meetings applications (Teams, Zoom, or Webex) is required.
• Willingness to work extra hours is required. (Extra hours include evenings, weekends, and holidays as workload requires.)
• Willingness to travel up to 10% for work-related purposes is required.
• Experience with VMWare virtualization infrastructure administration is preferred.
• Experience with WAN and Ethernet LAN management is preferred.
• Experience supporting DHCP configuration is preferred.
• Experience with Microsoft Azure is preferred.
• Experience with Microsoft Exchange is preferred.
• Experience with network firewall administration is preferred.

• Knowledge of systems administration; computer hardware and software configuration and troubleshooting;operating systems and applications; computer programming and architecture of scripting languages; and Internet security administration.
• Skill…