Sr. Tech Infra Program Manager, OIS NANO

Job :  |  Services LLC

Own the network and device technology infrastructure strategy for Amazon s fastest-growing Quick Commerce operation across an entire country. As the single-threaded infrastructure owner, you ll define the technology roadmap, drive vendor relationships, and enable hundreds of sites to launch at unprecedented speed while maintaining enterprise-grade availability and cost optimization.

• Define country-level infrastructure strategy by establishing architecture standards and readiness criteria that guide all site launches, ensuring consistency and quality across the fleet
• Own end-to-end network infrastructure scope from vendor selection through service level agreement governance to financial outcome management, driving performance and cost efficiency
• Identify and recommend end-user equipment (associate-facing devices such as scanners, workstations, and printers) that meet regional cost and performance targets, partnering with device technology teams for certification
• Establish playbooks, architecture standards, and deployment sequencing for the country, stepping in at escalation points where selections carry fleet-wide implications beyond execution-level authority
• Drive network availability outcomes, device fleet health, and financial performance across the country s fleet through structured vendor governance cadences and performance management

You own the network and device technology infrastructure of Quick Commerce — the fastest growth vector for Amazon Stores. Your day moves between defining regional network strategy that scales from hundreds to thousands of sites, steering technology capability investments toward fleet-scale readiness, evaluating transitions that deliver cost reduction compared to traditional models, and presenting infrastructure roadmaps to senior business operations leadership.

You make architecture and vendor selections that determine availability, cost trajectory, and launch velocity for an entire geography.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

If you are not sure that every qualification on the list above describes you exactly, we d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you re passionate about this role and want to make an impact on a global scale,

We are the Network and Assets for Nimble Operations (NANO) team within Operations Infrastructure Services. We exist to solve a singular challenge: enabling Amazon Operations to launch and operate thousands of small-footprint sites at speed, at scale, and at a fraction of traditional infrastructure cost. We own the full infrastructure lifecycle — network strategy, vendor contracts, site launches, incident management, and financial governance — across India, United States, Middle East, United Kingdom, and Japan.

Quick Commerce dark stores represent the overwhelming majority of our use cases today, scaling from approximately 500 sites to 3,000+ by 2028, with our enablement model extending to every emerging no-capex site type in Amazon s portfolio.

• 3+ years of technical infrastructure management experience
• Experience in stakeholder and communication management
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 6+ years of program management experience in IT infrastructure delivery
• Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities
• Ability to successfully facilitate collaboration across multiple functions, departments, and levels
• Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics, or…