NS2 Director, Cloud Infrastructure & DevSecOps

Director, Dev Ops & Cloud Platform Engineering

SAP NS2 is seeking an accomplished Director, Dev Ops & Cloud Platform Engineering to lead the strategy, architecture, delivery, and operational excellence of our secure cloud infrastructure and automation capabilities. This leader will own a critical function responsible for enabling highly available, scalable, compliant, and automation-driven cloud environments that support SAP products and services across a diverse customer base, including local, state, and federal government agencies, as well as private sector organizations supporting government-related missions.

This role is designed for a seasoned technology leader with deep expertise in multi-cloud infrastructure, platform engineering, Dev Sec Ops , site reliability practices, and secure operations  successful candidate will lead a high-performing engineering organization responsible for designing, building, and operating provider-agnostic infrastructure solutions across AWS, Azure, and GCP, while driving standardization, resilience, and continuous improvement across the platform lifecycle.

The ideal candidate combines executive-level leadership, strong engineering judgment, operational discipline, and hands-on technical credibility. This individual will play a key role in advancing SAP NS2's cloud maturity by scaling infrastructure automation, strengthening reliability and security practices, and ensuring mission-critical environments meet demanding performance, compliance, and customer expectations.

Key Responsibilities:

• Lead, mentor, and scale a high-performing Dev Ops and cloud platform engineering organization, fostering a culture of technical excellence, accountability, innovation, and continuous improvement.
• Define and execute the strategic roadmap for cloud infrastructure, platform automation, operational maturity, and engineering standardization across a multi-cloud ecosystem.
• Serve as the senior technical and people leader for infrastructure engineering, balancing long-term platform strategy with near-term operational execution.
• Oversee the architecture, deployment, and lifecycle management of secure, scalable, resilient infrastructure using Infrastructure as Code, with a strong emphasis on Terraform, reusable modules, policy-driven automation, and platform consistency.
• Drive the design and operational governance of provider-agnostic infrastructure patterns across AWS, Azure, and GCP to support secure, repeatable, and compliant deployments.
• Lead the evolution of configuration management and post-provisioning automation practices using Ansible and related tooling to support customer environments at scale.
• Establish and enforce engineering best practices for Git Lab-based source control, branching strategy, peer review, release governance, CI/CD, and change management across multiple repositories and teams.
• Provide leadership for the deployment, operation, and continuous improvement of containerized and orchestrated platforms, including Docker and Kubernetes, with a focus on reliability, scalability, maintainability, and security.
• Partner closely with product engineering, security, compliance, architecture, operations, and customer-facing teams to deliver infrastructure solutions aligned with business priorities, customer commitments, and regulatory requirements.
• Champion Dev Sec Ops  and security-by-design principles, ensuring security, governance, and compliance controls are embedded into infrastructure architecture, automation pipelines, and operational processes.
• Drive operational excellence through mature incident response, root cause analysis, problem management, service restoration, and post-incident improvement practices.
• Provide executive oversight for troubleshooting and resolving complex infrastructure, platform, networking, and connectivity issues across hosted and customer-connected environments.
• Ensure robust observability, monitoring, logging, alerting, and telemetry capabilities are implemented and continuously improved across a multi-tenant, multi-cloud environment.
• Lead efforts to improve service reliability, platform resilience, disaster recovery readiness, and operational performance for mission-critical workloads.
• Oversee the development and maintenance of high-quality technical documentation, architecture artifacts, standard operating procedures, governance materials, knowledge base content, and technical advisories.
• Identify and responsibly implement opportunities to leverage generative AI and intelligent automation to improve engineering productivity, consistency, speed, and operational effectiveness within approved security and compliance boundaries.
• Manage organizational priorities, staffing, delivery planning, cross-functional dependencies, and execution risk to ensure successful delivery of both strategic initiatives and day-to-day operational commitments.

Knowledge and

Skills:

• Proven leadership experience managing Dev Ops, cloud infrastructure, platform engineering, or SRE teams in complex…