Lead iCloud Insights Engineer, Services Data Science & Analytics

Lead iCloud Insights Engineer, Services Data Science & Analytics

Austin, Texas, United States Machine Learning and AI

Are you ready to make a significant impact in Apple Services? At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly — and if you are passionate about telling compelling data stories with creative and insightful visualizations, we would love for you to apply. The Apple Services Data Science & Analytics team drives decisions that improve the customer experience, accelerate growth, and uncover new business opportunities while respecting user privacy.

We work on some of the largest e-commerce and media streaming businesses in the world, with an exceptional team collaborating on the best ways to improve these services for our customers. Our team's culture is centered around rapid iteration, open feedback, and healthy debate to arrive at the best outcomes. We encourage independent decision-making and taking calculated risks. Our team partners as an analytical advisor with colleagues across product, design, engineering, marketing, editorial, and business.

As the lead iCloud Insights Engineer on the Services Data Science & Analytics team, you will own and drive the data product and application strategy for one of Apple's largest and fastest-growing services. You will build new data products and applications that give Business and Engineering partners clear visibility into the health of the business and the performance of new initiatives — enabling faster, more confident decision-making at  this role, you will design and build custom, AI-assisted web applications that make massive internet-scale data more accessible, interactive, and actionable across the business.

You will work with data spanning numerous product and customer touchpoints and design full-stack data applications — often leveraging AI/LLM-based features (natural language querying, automated insight generation, intelligent summarization, agentic workflows) — to drive faster, more informed decision-making. A strong fit for this role is someone who can operate as both an engineer and an analytical thinker: comfortable architecting a web application end-to-end, fluent in modern AI tooling, and equally capable of communicating and collaborating across technical and business teams.

You will bring an agile approach to solving ambiguous, challenging problems quickly, with strong attention to detail and product craft. We are looking for someone to design and build the next generation of executive reporting solutions, highly polished interactive tools, and self-service data products enhanced by AI capabilities. You will closely partner with Data Science peers to define metrics, design datasets, and develop the automation and AI-driven pipelines that power these tools.

As a senior/lead member of the team, you will help set technical direction and best practices for our application development efforts, mentor other engineers, and act as a hands-on architect and builder. Extensive collaboration with Product, Business, Engineering, and Marketing teams is essential to our success. In this role, you will iterate with these teams on key business outcomes, influence how our services are measured, and craft world-class applications and insights to support them  your ideas take shape, you will help drive a comprehensive roadmap to communicate and manage stakeholder expectations while enabling org-wide transparency on progress.

In this role, you will gain experience leading complex, cross-functional projects — from architecture and planning through execution and delivery.

Ideally, you bring a curious, product-minded engineering approach with the ability to distill complex concepts into clear, elegant application experiences that drive action. We are looking for someone known for effectively bridging engineering, AI/analytics, and business teams, with the ability to speak the language of all three.

• Own and drive the data product and application strategy for iCloud on the Services Data Science & Analytics team
• Design and build custom, AI-assisted full-stack web…