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People Services Tech Lead: AI-Driven HR & ServiceNow
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-07
Listing for:
Apple Inc.
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Apple Inc. is seeking a People Services & Support Technology Lead in Austin, TX to translate HR strategy into product delivery.
The role owns the roadmap across AI assistants, live chat, phone/IVR, case management, and digital document management, partnering with HR leaders to drive measurable business value. The ideal candidate has 10+ years in HR tech strategy, strong Service Now HRSD experience, and a track record of leading multi-channel HR services in a global context.
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