Audio Visual Systems Support Technician

Audio Visual Systems Support Technician

Hiring Department:
College of Liberal Arts

Position Open To:
All Applicants

Weekly Scheduled

Hours:

40

FLSA Status:
Non-Exempt from FLSA

Earliest

Start Date:

Immediately

Position Duration:
Expected to Continue

Location:

UT MAIN CAMPUS

This position provides life/work balance with a 40-hour, typical work week. Evening, weekend, and holiday hours may be required as needed. On-campus work is required. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Join Liberal Arts Instructional Technology Services (https://liberal arts.utexas.edu/laits/), a unique service department dedicated to creating, maintaining, and promoting technology within the College of Liberal Arts at The University of Texas at Austin.

UT Austin offers a competitive benefits package (https://hr.utexas.edu/prospective) that includes:

• 100% employer-paid basic medical coverage for employee

• Optional medical insurance for employee's dependents - up to 50% employer-paid

• Optional dental, vision, and term life insurance for employees and dependents

• Paid holiday time off each year; state legislature determines the number of holidays

• 12 days of paid vacation time off per year for new employees

• 12 days of paid sick leave per year

• Matching contribution to Teacher Retirement System (TRS)

• Staff Tuition Assistance Program

• Access to Recreation & Health Facilities

As part of the LAITS Classroom Support Team, this position will support, maintain, and troubleshoot the multimedia technology in General Purpose Classrooms and departmental spaces across campus.

• Perform highly-skilled and technical work involving the installation, operation, maintenance and support of audio/visual and AV control system equipment.

• Provide technical assistance in the planning, construction, repair, and renovation of classroom technology systems. Provide technical support for the operations of the Liberal Arts Classroom Help Desk.

• Identify and repair faults and failures within complex audio/visual systems.

• Assist faculty and other classroom users with the operation of multimedia and computer systems.

• Assist in training and supervising a team of student employees responsible for providing specialized, technical support.

• Provide on-call telephone and technical support to classroom users sometimes outside of normal business hours.

• Assist with management of inventory in Liberal Arts technology classrooms.

• Other related functions as assigned.

Skills comparable to two years of experience in the skilled construction and maintenance of audio/visual equipment.

Relevant education and experience may be substituted as appropriate.

• High school graduation or GED.

• Bachelor's degree.

• More than four years of experience in the skilled maintenance and repair of multimedia equipment.

• Professional experience in a university setting.

• Demonstrated ability to work well both independently and as part of a team or crew.

• Professional experience in customer service or support roles.

• Experience maintaining Crestron-controlled AV systems.

• Experience supervising student employees.

• Experience with video-conferencing, distance learning, and lecture capture solutions.

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

$45,000+ depending on qualifications.

Environmental Demands:

• May work in extreme temperatures.

• May work around standard office conditions.

• May work around electrical and mechanical hazards.

• May work in shared work spaces with frequent interruptions.

• May work on multiple projects concurrently, under pressure of rigid deadlines and time limitations.

Physical Tasks:

• Repetitive use of a keyboard at a workstation.

• Use of manual dexterity.

• Climbing of stairs.

• Climbing of ladders.

• Lifting and moving.

Overtime, evening, weekend, and holiday work may be required as needs demand.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of…