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Platform Production Support Engineer
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-09
Listing for:
Rippling
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Rippling is seeking a Product Support Engineer based in Austin, Texas, to lead investigations and resolutions of complex production issues. This role involves coordinating cross-team responses during critical incidents and analyzing system problems with tools like SQL and JIRA.
The ideal candidate has a strong background with enterprise applications, excellent debugging skills, and the ability to communicate effectively across teams. A focus on service-oriented work and a collaborative spirit are essential.
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