User Support Team Lead; Service Desk & ITIL
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-09
Listing for:
Central Health
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Central Health in Austin, TX is seeking a User Support Supervisor to lead the User Support Service Desk for the organization, including CUC, Sendero, and Central Health. You will oversee technicians, ensure timely issue resolution, and drive improvements in service delivery.
The role requires 3 years of user support desk experience and 1 year in a supervisory capacity, plus ITIL (4 or
5) and CompTIA A+. Collaboration with the User Support Manager and Training team is essential.
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