Training Manager, WMS

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Location:

USA - VIRTUAL - US Texas

Division:
Solutions

Job Posting

Title:

Training Manager, WMS - 113796

Time Type:
Full Time

The DSV WMS Training Manager is responsible for successful implementation and delivery of trainings in the Warehouse Management System (WMS) and supporting processes to DSV Contract Logistics sites. The WMS Training Manager delivers functional and business process expertise in multidiscipline project teams, ensuring high quality in time deliverables. Activities will be based out of one of the DSV Solutions clusters in the region.

The position is time limited to End of 2027, with possibility to turn permanent for the right candidate.

• Plan and execute trainings on location across the AMER Region.
• Facilitate online training.
• Perform comfortably in front of an audience.
• Continuously improve training content.
• Organize training calendar and coordination with local sites.
• Cooperate with engineering on WMS set‑up.
• Provide on‑site go‑live support and after‑care.
• Test training programs.
• Maintain up‑to‑date revisions of training materials.
• Administer tests and exam results in the central database.
• Train key and end users on designed processes and functionalities.
• Create functional designs for internal and external reports and documents.
• Act as gatekeeper for warehouse process standardization.
• Provide regular scheduled project updates to internal and external stakeholders.
• Advocate and sell best practices and standardization to internal and external parties.
• Build and maintain relationships with stakeholders to understand and anticipate customer needs for specific projects.
• Perform other duties as assigned by management to support special projects, implementations, process improvements.

• None.

• Driving license.

• Must have a high school diploma or GED.
• 2 years of experience in a project‑based environment.
• Excellent communication, presentation and organizational skills.
• Strong and energetic personality, able to communicate at operations and management levels.

• Proficiency in one or more WMS.
• MS Office Suite.

• English (reading, writing, verbal).
• Preferably Spanish (reading, writing, verbal).

• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

• High level of independence and self‑drive.
• Able to articulate and voice own opinion.
• Readiness to travel, including short notice.
• Able to travel domestically and internationally (including Europe).

• Bachelor’s degree in a relevant discipline or equivalent combinations of education and experience.
• Extensive knowledge on warehouse processes and supporting system landscapes.
• 3–5 years of experience with JDA WMS (dispatcher preferred) or other major WMS products.
• Profound logistical and/or supply‑chain management process understanding.
• Experience in working on small, fast‑paced project teams.
• SQL proficiency is a plus.

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