Senior Systems Administrator

Job 133562 - Senior Systems Administrator
Austin, TX

We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values
:
Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as a Senior Systems Administrator
Reports to VP Enterprise IT, the Senior Systems Administrator, on top of the high caliber experience and skill that is required for this position, the correct candidate will be patient, humble and very excited about supporting a very motivated and enthusiastic user base. Our customers are our team members and our team members expect the same level of support that Red Book Connect customers expect which is top notch, unparalleled service!

You are:
First and foremost, you have great attitude and have a great need to enjoy what you do! You have exceptional customer support and communication skills with a desire and aptitude to learn emerging technologies. You have about 5-6 years’ experience in Microsoft infrastructure/network architecture and deployment and are also an experienced Linux administrator. You have excellent analytical skills and the ability to troubleshoot and resolve hardware/software issues with the ability to make decisions and manage your time effectively to a delivery plan and schedule.

You have the ability to work independently, but also be part of a team. We’re big on Team!

Desired

Skills and Experience:

• 5-6 years Microsoft infrastructure/network architecture and deployment experience that includes:
• Exchange  and Active Directory administration and server deployment.
• DNS configuration.
• Power Shell Scripting.
• Group policy object (GPO).
• Network, firewall configuration and router troubleshooting.
• Other Cloud services/migration experience (if you don't have O365 experience)
• Microsoft Lync and SharePoint experience.

Qualifications:

• Only Austin based candidates will be considered.
• Microsoft and ITIL certifications preferred.
• Proficient with enterprise desktop operating systems, applications, and troubleshooting hardware and systems.
• Experience with advanced troubleshooting of complex technology related issues, experience with Service Now preferred.
• Make formal or informal presentations, manage, document and communicate standards
• Moderate international travel, for meetings, seminars, training, corporate headquarters, or other locations. (20%–30%)