Sr. Learning System Specialist
Listed on 2026-09-12
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IT/Tech
IT Support, IT Business Analyst, Data Analyst, Technical Support
Sr. Learning System Specialist
Date: Sep 2, 2026
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
Explore more details on the Benefits of Working at HHS webpage.
Functional
Title:
Sr. Learning System Specialist
Job Title: Program Specialist VI
Agency: Health & Human Services Comm
Department: Training Unit
Posting Number: 20881
Closing Date: 09/16/2026
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Range: $6,000.00- $7,165.77
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift: Telework:
Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility
Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS
BriefJob Description
The Learning Resource Network (LRN) Sr. Learning System Specialist is responsible for advanced data management and tasks associated with the Health and Human Services (HHS) CAPPS training module. Serves as lead subject matter expert for the CAPPS LMS system, manages data and reporting, leads LRN training initiatives and projects, develops LMS policies, procedures, and training materials, and recommends training process improvements.
Serves as front-end LMS administrator for the HHS Learning Portal. Provides tier 2 and 3 support for multiple learning systems. Reports to the LRN Learning and Development Director and works under minimal supervision with extensive latitude in the use of initiative and independent judgment.
Serves as the lead subject matter expert for the learning management functionality for the CAPPS training module. Represents LRN as the business owner in CAPPS training module planning and implementation activities. Consults with stakeholders to analyze and determine reporting needs and coordinates the development of system requirements and solutions to ensure the training needs of HHS are met. Serves as lead liaison with vendors and HHS agencies’ training units to resolve technical and process issues related to the HHS Learning Management System.
Plans and analyzes HHS training programs and end-user requirements, procedures, and recommends solutions. Analyzes problems and collaborates with technical staff to resolve issues with automated systems. Researches and recommends solutions to improve People Soft Enterprise Learning and Enterprise Learning Management functionality. Provides CAPPS Training for all non-facility training employees. Works in coordination, at times, with State Hospitals and State Supported Living Centers.
Manages CAPPS testing efforts for LRN, including fiscal year-end changes, People Soft patches, updates, and upgrades, and all custom enhancements and/or bug fixes. (30%)
Manages the public-facing LMS, including maintenance of LRN-owned course categories. Conducts training sessions for HHS Program team developers and managers on best-practice development processes; provides administrative setup; and assists with maintaining the developer handbook, training materials, and other resources. Reinforces training through the Moodle User’s Group and Microsoft Teams…
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