Audio Visual Systems Support Technician

• Experience supervising student employees.

Audio Visual Systems Support Technician

College of Liberal Arts

All Applicants

40

Non-Exempt from FLSA

Immediately

Expected to Continue

UT MAIN CAMPUS

General Notes

This position provides life/work balance with a 40-hour, typical work week. Evening, weekend, and holiday hours may be required as needed. On-campus work is required. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Join Liberal Arts Instructional Technology Services (https://liberal arts.utexas.edu/laits/), a unique service department dedicated to creating, maintaining, and promoting technology within the College of Liberal Arts at The University of Texas at Austin.

UT Austin offers a competitive benefits package (https://hr.utexas.edu/prospective) that includes:

• 100% employer-paid basic medical coverage for employee
• Optional medical insurance for employee’s dependents - up to 50% employer-paid
• Optional dental, vision, and term life insurance for employees and dependents
• Paid holiday time off each year; state legislature determines the number of holidays
• 12 days of paid vacation time off per year for new employees
• 12 days of paid sick leave per year
• Matching contribution to Teacher Retirement System (TRS)
• Staff Tuition Assistance Program
• Access to Recreation & Health Facilities

As part of the LAITS Classroom Support Team, this position will support, maintain, and troubleshoot the multimedia technology in General Purpose Classrooms and departmental spaces across campus.

• Perform highly-skilled and technical work involving the installation, operation, maintenance and support of audio/visual and AV control system equipment.
• Provide technical assistance in the planning, construction, repair, and renovation of classroom technology systems. Provide technical support for the operations of the Liberal Arts Classroom Help Desk.
• Identify and repair faults and failures within complex audio/visual systems.
• Assist faculty and other classroom users with the operation of multimedia and computer systems.
• Assist in training and supervising a team of student employees responsible for providing specialized, technical support.
• Provide on-call telephone and technical support to classroom users sometimes outside of normal business hours.
• Assist with management of inventory in Liberal Arts technology classrooms.
• Other related functions as assigned.

Skills comparable to two years of experience in the skilled construction and maintenance of audio/visual equipment.

Relevant education and experience may be substituted as appropriate.

• High school graduation or GED.
• Bachelor's degree.
• More than four years of experience in the skilled maintenance and repair of multimedia equipment.
• Professional experience in a university setting.
• Demonstrated ability to work well both independently and as part of a team or crew.
• Professional experience in customer service or support roles.
• Experience maintaining Crestron-controlled AV systems.
• Experience supervising student employees.
• Experience with video-conferencing, distance learning, and lecture capture solutions.

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable…