Information Technology Operations Specialist

Edison Smart is working with a rapdily scaling, advanced technology company in Austin looking to add an IT Operations Specialist to its team.

This is a hands on role owning the day-to-day technology experience across the business, from onboarding and access management through to endpoint support, applications and general IT operations.

You’ll be joining a small, growing IT function where you’ll have considerably more ownership than you would in a traditional help desk environment, with the opportunity to improve processes and automate how things are done as the company scales.

• 4+ years of experience across IT operations, systems support or a similar environment
• Strong Microsoft 365, Entra  Intune experience
• Experience managing endpoints, applications, identity and user access
• Strong hands-on troubleshooting across Windows and ideally macOS environments
• Experience supporting both onsite and remote employees
• Microsoft GCC High experience is highly desirable
• Exposure to scripting, automation or improving IT processes is a plus
• Strong communication skills and comfortable working directly with users across the business
• Experience with in defense, aerospace, advanced hardware or another regulated environment is beneficial but not essential

Full-time, direct hire

Due to the nature of the technology and applicable export-control requirements, candidates must meet U.S. Person requirements. No C2C.