PS Technical Consultant IV Job Austin area,Texas USA,IT/Tech

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Job Description:

A. Team Management

Managing Team of 3-6 Dev Ops and Subject Matter Specialists
Conducting Performance Review for the Team Members and Define Annual Performance Rating
Conducting Periodical One on One Meetings with Team Members to Provide Ongoing Feedback
Hire New Personal if Required.
Assigning Task to Other Team Members.
Coaching and Mentoring Team Members, conducting periodical Team Meetings.
Providing Technical Assistance and Training for the Team Members.

B. Implementation of software Emerald Solution on NCR Voyix Customer sites including

Provide guidance to NCR Voyix Customer Technical Specialists on Deployment, Configuration, Maintenance and Troubleshooting of NCR Voyix Software
Lead Troubleshooting and Analysis sessions to identify and resolve problems reported from customer or internal NCR Voyix Lab
Provide Guidance on Installation, configuration, and maintenance of Emerald Solution on Customer Site;
Participate in Acceptance of Configuration Releases for Customer.
Provide Guidance for Configuration of connections to NCR Voyix Cloud Services.
Document suggested custom deployment procedures according to specific customer lab requirements.

C. Customer Consulting during implementation of Emerald Solution on customer site

Provide Consulting on setup of Environment, Installation and configuration of Windows components and third-party frameworks utilized by Emerald Solution.
Provide Consulting and validation of customer network and security, explanation of Emerald Hardening requirements.
Provide Consulting on Deployment Automation of NCR Voyix Software – Emerald POS and Universal Loyalty Promotion Engine (ULPE) Deployment Components.
Guide Customer during Validation of SQL Databases setup and conducting to customer best practices of Structured Query Language (SQL) Database configuration for Emerald Point of Sale.
Communicate Documentation of Emerald POS software releases and configurations to the customer.
Help in documentation of technical procedures related to the installation and deployment of Emerald Software suite.
Aid in creation and hardening of POS Image.

D. Management of NCR Voyix internal Emerald test lab documentation of process

Report Lab Status and System Installation Progress to Project Managers and applicable Stakeholders
Assign Lab Management Tasks to Team Members
Request and Approve NCR Voyix Software Version and Configuration Updates in NCR Voyix Emerald Professional Services (PS) Labs
Provide guidance to NCR Voyix Customer Technical Specialists on Deployment, Configuration, Maintenance and Troubleshooting of NCR Voyix Software
Manage Physical and Virtual NCR Voyix labs, deploy NCR Voyix software utilizing best practices of automated CI/CD
As part of Virtual NCR Voyix labs, Create Azure cloud environments and maintaining them with Ansible using Jenkins Pipelines for Subject Matter Expert (SME), Quality Assurance (QA), Support
Utilize deployment tools like batch scripts, power shell scripts to schedule and execute software deployment on Physical NCR Voyix labs;
Lead Team effort on creation of Power Shell scripts to support Deployment Automation and Monitoring of Deployment Process
Documentation of Lab Management processes.
Ensure Dev Ops and Subject Mater Experts Team support and aid Quality Assurance Testers during test and validation of customer specific configurations.
Document procedures/guides for Customer Technical team on the deployments of NCR Voyix Applications…