Senior Commercial Lines Account Manager

SWBC is seeking a talented individual to provide customer service for the commercial lines of insurance in evaluating, classifying, and quoting policies by working with various insurance carriers and/or brokers.

• Provides information, rates, and quotes for all new and renewal Commercial lines policies by evaluating, processing, and placing coverage based on the degree of risk indicated on the applications and within the underwriting guidelines provided by various carriers and/or brokers.
• Reviews renewal requests and endorsements for accuracy and adherence to underwriting guidelines for various carriers and/or brokers in preparing policies, endorsements, binders and certificates.
• Assists insurance carrier underwriters and/or brokers with policies involving unique, complex, or high-risk commercial properties.
• Thorough knowledge of risk management processes and procedures to help mitigate risk for clients.
• Maintains complete, accurate, and thorough files on every customer account by processing daily mail and telephone requests for assigned accounts to include entering and scanning all required account data into the system.
• Assists Producers and provides training to other Account Managers as requested.
• At times, will be expected to gather information and present renewals to current clients.
• Maintains a level of up-to-date knowledge on the rating system, forms and coverage changes.
• Processes claims including reporting and monitoring.
• Performs other duties as required.

• High School Diploma or GED required.
• Possess a Property & Casualty (P&C) license.
• Minimum eight (8) years of commercial lines insurance experience.
• Strong working knowledge of insurance forms, coverage, and rating.
• Working knowledge of personal computers (PCs) and related applications.
• Excellent analytical and problem resolution skills.
• Strong written and verbal communication skills.
• Strong organizational and interpersonal skills.
• Able to type 45 WPM accurately
• Able to utilize Microsoft Office Suite, including Microsoft Outlook, Word, and Excel.
• Able to work under sometimes stressful conditions, while maintaining professionalism and enthusiasm.
• Able to travel via car to current and prospective customers.
• Able to attend continuing education classes and seminars.
• Able to stoop, kneel, and sit for long periods of time.
• Able to lift 10-20 lbs.

• Competitive overall compensation package
• Work/Life balance
• Employee engagement activities and recognition awards
• Years of Service awards
• Career enhancement and growth opportunities
• Leadership Academy and Mentor Program
• Continuing education and career certifications
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans
• Lucrative Wellness Program

* Based upon employee eligibility

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at  If interested, please click the appropriate apply button.