Traveling General Adjuster - Complex Property Claims

McLarens is searching for a General Adjuster working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role’s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures.

We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointment for first meeting.
• Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.
• Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.
• Consult with construction contractors, engineers, and other experts for the purpose of determining damages.
• Timely reporting to clients with clear and comprehensive content.
• Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.
• Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
• Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Coordinate cost agreements with insured and claimant.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
• Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.

• 3-5 years of commercial/residential property claims experience.
• Experience handling complex commercial losses preferred.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

• Travel to inspection sites (regularly).
• Move about indoors and outdoors to conduct inspections (regularly).
• Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs (frequently).
• Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces (regularly).
• May exert up to 20 pounds of force frequently or constantly while moving objects (regularly).
• Transport objects weighing up to or exceeding 50 pounds (regularly).
• Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds (frequently).
• Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices (regularly).
• Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing (regularly).
• Handle paperwork and files (regularly).
• May require working in outdoor weather conditions (occasionally).
• May require working in stationary position (occasionally).

• Health Insurance – Medical, Dental, Vision, Life, and Disability Insurance.
• Health Saving/Flexible Spending – access to flexible spending and health savings accounts.
• Retirement – 401(k) program with company match.
• Pet Benefits – ensuring the well-being of your extended family.
• Identity Theft Insurance – offering security and peace of mind.
• Wellness Programs – supports financial, physical, and mental well‑being.
• Career Development – fostering growth and advancement in the workplace.
• Community Day of Service/Float Holiday – our Day of Service promotes community involvement, and our personal float holiday can be used as desired.
• Employee Discount Program – offers exclusive discounts and deals on a wide range of products and services.
• Emp…