Claims Representative, Auto | Commercial Trucking

Claims Representative, Auto | Commercial Trucking Primary Purpose of the Role

To analyze and process low to mid-level auto commercial trucking and transportation claims.

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.

Education & Licensing:
Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.

Experience:

Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics. Property estimating software experience a plus.

Skills:

familiarity with personal and commercial lines policies and endorsements, ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims, knowledge of total loss processing, state salvage forms and title requirements, excellent oral and written communication, including presentation skills, and PC literate, including Microsoft Office products.

Physical:
Computer keyboarding.

Auditory/visual:
Hearing, vision and talking.

Mental:
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.