Commercial Insurance - Technical Assistant

JOB OVERVIEW:

If you love a fast-paced environment and are fascinated by the live entertainment industry? Then you’ll love this opportunity!

Our Austin, TX Entertainment & Live Events team insures a variety of clients in the music, live event, film, theater, and production industries, and clients' events across the U.S. and world. When unexpected delays, cancellations or other unforeseen circumstances arise, our clients receive best-in-class support and service to mitigate their risks and exposures.

We are seeking an ambitious Commercial Insurance
- Technical Assistant to join our team to support our account management team & gain experience with a wide spectrum of commercial insurance lines including casualty, property, workers comp, E&O, D&O Cyber-Liability coverages.

In-Office, 5 days a week in our Austin, TX office. Must be willing & able to work from 9am-6pm Monday thru Friday.

• Candidates with strong, professional communication skills – both written and verbal. Ideal candidates can successfully pivot between providing detailed and accurate written communication, as well as picking up the phone and having a detailed verbal conversation.
• Candidates who adapt well to priority changes, deadlines, and consistently are quick to respond to and/or acknowledge communications (both from internal & external sources).
• Positive and outgoing disposition,
  eager to work as a team but also functions well working independently.
• At least 1+ year of experience working for an insurance agency, broker or carrier.
• Candidates who adapt well to priority changes, deadlines, and who love problem solving and coming up with solutions and answers to client questions.

A detailed list of job duties includes (but is not limited to):

• Effective and timely communication with all clients - email, letters & telephone
• Assist in the compilation and organization of underwriting information
• Prepare insurance applications for required coverage lines
• Put together accurate, timely, professional and compliant insurance summaries
• Issuance of certificates of insurance and coverage binders
• Checking and issuing of insurance documentation
• Preparation of premium invoices and client accounting statements
• Complete various reports as required throughout the insurance cycle
• Maintain and update electronic client files
• Minimized aged debt
• Such other duties as the Senior or line management may from time to time require

• Minimum of 1 years of experience in commercial technical assistant role
• Current property/casualty license is strongly preferred
• Experience with agency management software (preferably Sagitta)
• Proficient with MS Word, Excel and Outlook
• Strong analytical skills and knowledge of commercial insurance lines
• Proven ability to handle certificate issuance, policy review and initial underwriting applications
• Excellent written and verbal communication skills

Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package.

EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
• Generous leave time options:
  Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups:
  Women’s Coalition, EPIC Veterans Group
• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental…