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Policy Servicing & Retention Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Doist
Full Time position
Listed on 2026-08-08
Job specializations:
  • Insurance
Salary/Wage Range or Industry Benchmark: 28000 - 44000 USD Yearly USD 28000.00 44000.00 YEAR
Job Description & How to Apply Below

Credible is seeking an Insurance Servicing Specialist to handle front-line policy servicing via phone, email, and chat in a fully digital environment. You will work with customers, carriers, sales agents, loan officers, and third parties to keep policies accurate, compliant, and active, from post-bind servicing to renewals and changes.

The role emphasizes independence, proactive problem solving, and minimizing risk of cancellations or non-renewals while maintaining quick response times across

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