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Strategic Customer Success Architect
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-05-22
Listing for:
IBM
Full Time
position Listed on 2026-05-22
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
IBM is seeking a Customer Success Manager in Austin, Texas, to serve as the primary technical advisor to customers using IBM Apptio. The candidate will ensure measurable value from customer investments by driving product adoption and optimizing use cases.
This role requires strong product expertise, communication, and relationship-building skills to create successful partnerships. The ideal candidate will manage customer portfolios while reinforcing adoption strategies, guiding clients through their journey, and addressing technical challenges.
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