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Operations Applications Analyst; Yardi - Austin, TX
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-02
Listing for:
CWS Apartment Homes
Full Time
position Listed on 2026-06-02
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Applications Analyst – Role Overview
Support and maintain applications and integrations within CWS’s core property management system (Yardi), covering areas such as on‑site accounting, leasing, maintenance, and customer service.
Responsibilities- Communicate application functions, respond to questions, and provide solutions to issues.
- Assist in acquisition and disposition of properties as directed by the Director of Operations Applications.
- Set up, deploy, and terminate Yardi applications for new properties and dispositions.
- Support day‑to‑day operation of Yardi modules—Voyager, Elevate, Screening, Pay Scan, Rent Café, and Site Manager.
- Execute project plans within takeover or disposition timelines and budget constraints.
- Provide reporting on dispositions and other key metrics.
- Integrate various ancillary systems (insurance, utilities, deposits, resident portals, collections, etc.) following CWS policies.
- Complete Helpdesk tickets promptly and thoroughly, maintaining naming conventions and role/rights standards.
- Escalate Yardi application or integration issues to the Director of Operations Applications as needed.
- Collaborate effectively with team members in the department, other departments, and property‑based personnel.
- High‑school diploma or equivalent education.
- Full‑time availability.
- Strong customer‑service mindset.
- Excellent written communication skills.
- Self‑starter attitude.
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