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Tech Services Partner Support Lead
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-07-29
Listing for:
MongoDB
Full Time
position Listed on 2026-07-29
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
MongoDB's Technical Services Partner Support team seeks a Manager to lead a skilled group of partner-facing engineers, coordinating escalations and customer outcomes. Based in Austin, TX, this hybrid role emphasizes coaching, operational rigor, and scalable support practices across Engineering, Product, and Customer Success to ensure successful partner environments.
You will drive continuous improvement, mentor talent, and advocate for customers while partnering with global teams to deliver
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