Supply Chain Specialist. Austin LilyLifestyle
Listed on 2026-06-17
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Supply Chain/Logistics
Logistics Coordination, Inventory Control & Analysis, Procurement / Purchasing, Supply Chain / Intl. Trade
Supply Chain Specialist
Miracle-Ear, the global leader in retail hearing solutions, is looking for a Supply Chain Specialist who is ready to Amp Up their career at an organization that combines your passion and performance to shape a better world. By joining Miracle-Ear, and parent company Amplifon Americas, you're not just working for a company - you're working towards a purpose; helping people rediscover all the emotions of sound.
As a Supply Chain Specialist, you will serve as the dedicated Supply Chain partner to Miracle-Ear Retail, reporting to the Associate Director of Supply Chain. In this role, you will coordinate end-to-end supply chain activities including demand planning, inventory management, logistics operations, and store support, ensuring service levels are met or exceeded.
Key Responsibilities- Act as the primary point of contact (SPOC) for supply chain operations supporting Miracle-Ear Retail, ensuring seamless end-to-end coordination across forecasting, inventory, logistics, and store-level operations.
- Build strong relationships with key stakeholders including third-party logistics providers, transportation partners, store operations, and internal cross-functional teams to drive best-in‑class supply chain performance.
- Lead and execute the local Sales & Operations Planning (S&OP) process, incorporating market trends and demand insights to improve forecasting accuracy.
- Define, implement, and monitor stock policies to optimize rotation, working capital, and service levels.
- Manage product return flows, ensuring sustainable, simple, and efficient processes for stores.
- Bachelor's degree in Supply Chain, Engineering, Economics, or other quantitative fields.
- 3‑5 years of supply chain experience.
- Retail experience required; medical device industry experience a plus.
- Strong demand planning, forecasting, and S&OP expertise.
- Experience managing third‑party logistics providers (3PLs).
- Proficiency with CRM systems (Sycle preferred) and advanced Excel skills.
- PowerBI proficiency, with the ability to interpret reports and dashboards.
- Strong analytical and problem‑solving capabilities, with a business‑oriented mindset.
- This role is based out of Waco, Texas and will require in‑office presence. Relocation assistance is available to qualified candidates.
- Project management experience.
- Strategic thinking with strong execution capabilities.
- Excellent communication, stakeholder management, and influence skills.
- Ability to work effectively across multicultural environments.
- High bias for action and continuous improvement mindset.
- Strong leadership presence and capability to drive results through others.
- Medical, Dental, Vision, 401(k) with company match, and hearing aid benefits for employees & family.
- Paid time off and paid holidays.
- Tuition reimbursement and Employee assistance program for employees & family.
- Additional specialized training for career development.
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